Safety Tips to Protect You and Your Identity

Your Security Is Our Top Priority

In the world of banking, security means protecting your personal privacy and protecting your confidential financial information.

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you:

When you open an account, we will ask for your name, physical address, date of birth, and other information that will allow us to identify you. We may ask to see your driver’s license, social security card, or other identifying documents.

Privacy Policies – Protecting your privacy is one of our top priorities. Our privacy policies that protect your personal information are stringent and enforced – we require that our employees and vendors adhere to them, and we post them on our Web site for your review at

Protect Your Identity

  • Place your Social Security number only on documents that require it. Do not record the number on anything in your wallet or purse.
  • Never leave your purse or wallet in an unattended vehicle.
  • Do not give out financial information over the phone unless you initiated the call and you know the recipient.
  • Be careful when sending financial information via the Internet, use only secure sites.
  • Promptly remove mail from your mailbox and deposit outgoing mail that contains account numbers in secured mail drops or at the post office.
  • When you are ready to discard them, shred documents such as checks, applications, and statements that contain account information.
  • Check bank and credit card statements every month for accuracy.
  • Review your credit report at least once a year.

If Identity Theft Happens to You

  • Call your credit card issuers immediately to have the following done:
    (1) Protect your account access;
    (2) Stop payments on missing checks;
    (3) Change PINs and passwords;
    (4) Close compromised accounts, and
    (5) Open a new account
  • Place a fraud watch on your account(s) with the three Credit Reporting Agencies:Equifax – (800) 525-6285
    PO Box 740241, Atlanta, GA 30374-0241

    Experian – (888) 397-3742
    PO Box 949, Allen, TX 75013-0949

    TransUnion – (800) 680-7289
    PO Box. 1000, Chester, PA 19022

  • If necessary, write letters to have any fraudulent item removed from your credit report.
  • File a police report and get the report number assigned to your ID theft case.
  • Keep a chronological log of all events, contacts, notifications, and other steps you have taken until all credit issues have been resolved.